PROSE-4
WHATEVER WE DO
WHATEVER WE DO
CLIFFORD MARTIS
I. Four alternatives are given. Choose the best alternative: -
1) Success is a …………..
A] Journey B] destination C] 23 progress D] performance
2) Progress is a journey and not a ……….
A] performance B] destination C] success D] goal
3) Courtesy means …………..
A] give importance B] confidence C] good manners D] give less importance
4) ‘Maph Karo’ is said to beggars in ………..
A] Mumbai B] Delhi C] Bangalore D] Chennai
5) …………… can go a long way in making the patients feel better.
A] word B] smile C] treatment D] kindness
6) Many people give alms to beggar …………
A] kindly B] grudgingly C] gracefully D] angrily
7) ………. is a genuine need in public notices.
A] words B] smoothness C] love D] brevity
8) Whatever we do, let us try to do it …………..
A] progress B] better C] success D] constantly
9) Probably, they imply that they are doing …....... work.
A] silly B] serious C] hard D] better
10) We can learn to do or say something in a better way by giving some thoughts to
our ………….
A] journey B] destination C] actions D] language
II. Answer the following questions:-
1. Why we should not feel complacent that we are doing fine?
Ans.: Success is a journey and not a destination. We can say progress is also a journey and not a
destination. Therefore, we should not feel complacent that we are doing fine.
2. How does the narrator say to thank someone?
Ans.: The narrator says that if he wants to thank someone he can say ‘Thanks’. However,
suppose he say, ‘Thanks a lot’ would be better. Depending upon the time and situation, we can
say ‘I am very grateful to you’.
3. According to the author, if we think little more what we can learn?
Ans.: According to the author, when we think little more we can learn to do or say things in a
better way by giving some thought to our action or speech.
4. What did the person in the erstwhile company says to author?
Ans.: The Author had an appointment with a person, who was a senior to him in the erstwhile
company. The Author was bit late. He said ‘I’m sorry I made you wait’ ‘Oh! It’s ok’ the person
said and added ‘It’s Pleasure waiting for you’.
5. What does wise people say about comparison and what does author say about
comparison?
Ans.: Wise people say we should compare ourselves with own selves. However, author says that
we should compare our performance of last year and see whether we are doing better or not.
6. What did the trainees say about the incident happened in the lift?
Ans.: The Author mentioned the incident happened in the lift and asked the trainee to explain
how this situation would have been render better. A couple of trainee said that the two persons
who were removing the packets could have said just something like ‘One minute sir, we’ll finish
in no time’. However, another trainee said ‘You could have thought of lending a helping hand to
them.
7. According to the Author how do the shopkeepers respond to customers?
Ans.: According to the Author if we go to a shop and ask for something. Most often, the
shopkeepers or the sales person reaches out to the item we want and hands it over to us. No,
word nothing. Suppose if he were to say just two words ‘Yes Sir’.
8. How does a doctor can make the patients feel better?
Ans.: Doctors by talking nicely and reassuringly is also a part of treatment. It is said that a
couple of friendly words from the doctor or even a smile can go a long way in making the patient
feel better.
9. How do the people react to beggars?
Ans.: People refuse to look at the beggars. If he persists, they indicate that he should go ahead.
Some say, ‘Munde Hogappa (Go Further)’ or some such thing and some do not say anything and
shun them y their body language.
10. Write some rough public notices.
Ans.: We have a number of notices instructions and orders like, ‘No Parking’, ‘No Smoking’,
‘No Admission’, ‘Visitors cars nor allowed’, and so on and so forth.
11. How would you react if someone asks you to find some address?
Ans.: I would start my conversation with a little smile y talking a few friendly words. I would
tell them the way of their destination. If I am on the same way, I may take them with me.
12. What are the innovative ways of public notices in the hotels?
Ans.: The innovative way of public notices in the hotels is ‘Please make room for waiting
customers’ and ‘Kindly make room for waiting friends’
III Read each of the following extracts and answer the questions given below:
1. “I am very grateful to you”
a. Who said this?
Ans.: Clifford Martis said this.
b. Why did he say so?
Ans.: Our actions, words, let us try to do it better. Instead of saying ‘Thanks’, ‘Thanks a lot’
would be much better way.
2. “I am sorry I made you wait”
a. Who does ‘I’ refer to?
Ans.: ‘I’ refers to Clifford Martis.
b. To whom he asks sorry and why?
Ans.: Clifford Martis asked sorry to a person, who was senior to him in the erstwhile company.
He asked sorry because he was a bit late and tried to make amends.
3. “You could have thought of lending a helping hand to them”
a. Who said this?
Ans.: A one of the trainee said it
b. How the speaker would have lent a helping hand to them?
Ans.: Once the speaker was waiting for lift. The lift came down and he found two fellows started
removing the packets, which were fully occupying the lift. Just the speaker was waiting for them
to remove the pockets. Instead of this, he would have helped them in their job so that it would
have looked fair.
4. “Munde Hogappa (Go Further)”
a. To who was it said.
Ans.: This was said to the beggars.
b. Why was it said?
Ans.: The Author says about how people speak to beggars. At this time says that people indicate
that he should go ahead.
5. “Maph Karo”
a. What is he meaning of ‘Maph Karo’
Ans.: It means ‘Please excuse’
b. How can we say no to beggars?
Ans.: We can say by saying ‘Sorry I am not able to give’.
6. “Guru, central market?”
a. To who was it said.
Ans.: It was said to Auto driver.
b. When did this happen?
Ans.: Once the author called an auto and said ‘Central market’. However, the auto driver said
‘Sorry sir’, it’s time for me to hand over the auto and so saying he ailed another auto and asked
he above statement.
7. “Sorry, I am not able to give”
a. What was not able to give?
Ans.: Alms to beggars were not able to give.
b. Why was it said?
Ans.: The Author says that people refuse to look at the beggar and some say ‘Munde Hogappa’
(Go Further). He says that ‘Sorry I am not able to give’ is a nice way of saying.
8. “Thank you for not smoking”
a. Where do we notice this?
Ans.: We notice this in public place.
b. Why is needed in public notices?
Ans.: People are trying to be brief because, brevity is a genuine need in public notices now a
day’s people have made some innovation in writing public notices.
9. “Don’t sit here for a long time”
a. Where does ‘here’ refer?
Ans.: ‘Here’ refers to restaurants and hotels.
b. What are the innovative ways of this notice?
Ans.: ‘Please make room for waiting customers’ or ‘Kindly make room for waiting friends’ are
the innovative way of this notices.
10. “May I know who is calling please”
a. Who does ‘I’ refer to?
Ans.: ‘I’ refers to Patel’s secretary.
b. Why was it said?
Ans.: When someone calls to Mr. Patel in his office, his secretary will receive the call and before
connecting to Mr. Patel, she would want to know who the caller is so that she can inform the
same to Mr. Patel.
11. “Your letter made me very happy”
a. Who said this?
Ans.: Clifford Martis said this.
b. Why was it said?
Ans.: The Author says that one way of our improving our communication with others is to put
‘You’ before ‘I’ as for as possible. So while he wishes to thank someone he says like this.
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